This policy explains how donation refund requests are reviewed by Darul Falah Foundation.
Last updated: 10 July 2026
Donations are voluntary and are normally treated as final once a payment is successfully completed through Razorpay or any other payment method.
A donation cannot usually be cancelled after successful payment because funds may be allocated for charitable and operational purposes.
Refunds may be reviewed only in genuine cases such as duplicate payment, wrong amount entered by mistake, unauthorized payment reported promptly, or technical payment error.
Please send refund requests within 7 days of payment to darulfalahfoundationofindia@gmail.com with donor name, email, phone number, payment ID, order ID, amount, date, and reason for refund.
All refund requests are subject to verification by Darul Falah Foundation and the payment gateway or bank.
Approved refunds will be initiated to the original payment method where possible. Bank or gateway processing may take 7 to 15 business days after approval.
Refunds may be declined if the request is incomplete, unverifiable, outside the request window, already utilized for the intended charitable purpose, or not supported by payment records.
For refund help, email darulfalahfoundationofindia@gmail.com or call +91 94498 83897.